Cookie Policy
Last updated: January 23, 2024
Introduction
This Cookie Policy explains how WorkSight ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at https://worksight.com and use our services (collectively, the "Service").
This policy should be read alongside our Privacy Policy, which explains how we collect, use, and protect your personal information.
What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
Cookies contain information that is transferred to your device's hard drive. They help us recognize your device and store some information about your preferences or past actions.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled in our systems. They are usually only set in response to actions made by you which amount to a request for services.
Examples:
- Authentication tokens to keep you logged in
- Security cookies to prevent cross-site request forgery
- Load balancing cookies to distribute traffic
- Session cookies to maintain your preferences during a visit
Retention: Session cookies are deleted when you close your browser. Persistent essential cookies are kept for up to 1 year.
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our Service.
What we collect:
- Pages you visit and time spent on each page
- How you arrived at our site (referrer information)
- Your general geographic location (country/city level)
- Device and browser information
- Click patterns and navigation paths
Third-party services:
- Google Analytics: Web analytics service
- Mixpanel: Product analytics platform
- Hotjar: User behavior analytics
Retention: Analytics cookies are typically kept for 13-26 months.
Functional Cookies
These cookies enhance the functionality of our website by remembering your choices and providing enhanced features.
Examples:
- Language preferences
- Theme settings (light/dark mode)
- Dashboard layout preferences
- Notification settings
- Recently viewed surveys or reports
Retention: Functional cookies are kept for up to 2 years.
Performance Cookies
These cookies help us monitor and improve the performance of our Service by collecting information about how you use our website.
What we collect:
- Page load times
- Error rates and debugging information
- Feature usage statistics
- Performance metrics
Retention: Performance cookies are kept for up to 1 year.
Marketing Cookies
These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad.
Third-party services:
- Google Ads: Advertising platform
- LinkedIn Ads: Professional advertising network
- Facebook Pixel: Social media advertising
- Twitter Ads: Social media advertising
What we collect:
- Your interests based on browsing behavior
- Interaction with our marketing campaigns
- Conversion tracking for advertising effectiveness
Retention: Marketing cookies are typically kept for 30 days to 2 years.
Cookie Details
First-Party Cookies
| Cookie Name | Purpose | Duration | Essential |
|---|---|---|---|
ws_session | User authentication | Session | Yes |
ws_csrf | Security protection | Session | Yes |
ws_preferences | User settings | 1 year | No |
ws_theme | Dark/light mode | 1 year | No |
ws_lang | Language preference | 1 year | No |
ws_analytics_id | Analytics tracking | 2 years | No |
ws_consent | Cookie consent status | 1 year | Yes |
Third-Party Cookies
| Service | Cookie Names | Purpose | Duration |
|---|---|---|---|
| Google Analytics | _ga, _gid, _gat | Web analytics | 13-24 months |
| Mixpanel | mp_* | Product analytics | 1 year |
| Hotjar | _hjid, _hjSession* | User behavior | 365 days |
| Google Ads | IDE, DSID | Advertising | 30 days - 2 years |
li_gc, UserMatchHistory | Professional ads | 180 days | |
_fbp, fr | Social media ads | 90 days |
How We Use Cookies
Essential Functions
- Authentication: Keep you securely logged into your account
- Security: Protect against malicious attacks and fraud
- Load Balancing: Ensure optimal performance across our servers
- Error Handling: Debug and fix technical issues
Service Improvement
- Analytics: Understand how our Service is used and identify areas for improvement
- A/B Testing: Test new features and improvements with different user groups
- Performance Monitoring: Track and optimize website speed and reliability
- User Experience: Remember your preferences to personalize your experience
Marketing and Communication
- Targeted Advertising: Show you relevant ads based on your interests
- Campaign Measurement: Measure the effectiveness of our marketing campaigns
- Retargeting: Re-engage users who have shown interest in our Service
- Social Media Integration: Enable sharing and social features
Third-Party Services
We work with trusted third-party services that may place cookies on your device:
Google Services
- Google Analytics: Web analytics (Privacy Policy)
- Google Ads: Advertising platform (Privacy Policy)
- Google Fonts: Web fonts (Privacy Policy)
Analytics and Heatmaps
- Mixpanel: Product analytics (Privacy Policy)
- Hotjar: User behavior analytics (Privacy Policy)
Social Media and Advertising
- LinkedIn: Professional networking (Privacy Policy)
- Facebook: Social media platform (Privacy Policy)
- Twitter: Social media platform (Privacy Policy)
Customer Support
- Intercom: Customer messaging (Privacy Policy)
- Zendesk: Support ticketing (Privacy Policy)
Managing Your Cookie Preferences
Cookie Consent Banner
When you first visit our website, you'll see a cookie consent banner that allows you to:
- Accept all cookies
- Accept only essential cookies
- Customize your preferences
- Learn more about our cookie usage
Cookie Settings Panel
You can manage your cookie preferences at any time by:
- Clicking the "Cookie Settings" link in our website footer
- Using the cookie preferences panel in your account settings
- Contacting our support team for assistance
Browser Settings
You can also control cookies through your browser settings:
Chrome
- Click the three-dot menu → Settings
- Privacy and security → Cookies and other site data
- Choose your preferred cookie settings
Firefox
- Click the menu button → Preferences
- Privacy & Security panel
- Cookies and Site Data section
Safari
- Safari menu → Preferences
- Privacy tab
- Manage Website Data
Edge
- Three-dot menu → Settings
- Site permissions → Cookies and site data
- Manage cookie settings
Opt-Out Links
You can opt out of specific third-party services:
- Google Analytics: Google Analytics Opt-out
- Google Ads: Ad Settings
- Facebook: Ad Preferences
- LinkedIn: Ad Preferences
- Industry Opt-out: Digital Advertising Alliance
Mobile Applications
Our mobile applications may use similar technologies to cookies, including:
Mobile Identifiers
- iOS: Identifier for Advertisers (IDFA)
- Android: Advertising ID (AAID)
App Analytics
- Firebase Analytics: App usage analytics
- Crashlytics: Crash reporting and diagnostics
Push Notifications
- Device tokens: To deliver push notifications
- Notification preferences: To respect your communication choices
You can manage these settings through your device's privacy settings or within our mobile app.
Data Protection Rights
Depending on your location, you may have rights regarding cookies and tracking:
European Union (GDPR)
- Right to withdraw consent for non-essential cookies
- Right to access information about cookies we use
- Right to object to profiling based on cookies
California (CCPA)
- Right to know what personal information is collected via cookies
- Right to delete personal information collected via cookies
- Right to opt out of the sale of personal information
Other Jurisdictions
We respect local privacy laws and will honor your rights under applicable legislation.
Cookie Updates
We may update our cookie usage from time to time. When we make significant changes:
- Website Notice: We'll display a prominent notice on our website
- Email Notification: Registered users will receive an email update
- Policy Update: This Cookie Policy will be updated with the new information
- Consent Refresh: You may be asked to review and update your cookie preferences
Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13 through cookies or any other means.
If you believe we have inadvertently collected information from a child under 13, please contact us immediately so we can delete such information.
International Transfers
Some of our third-party service providers are based outside your country of residence. When you consent to our use of cookies, you also consent to the transfer of information collected by cookies to these providers.
We ensure appropriate safeguards are in place for international transfers, including:
- Standard Contractual Clauses: EU-approved contract terms
- Adequacy Decisions: Countries approved by the EU for data protection
- Privacy Shield: For transfers to certified US companies
Security
We implement appropriate security measures to protect information collected through cookies:
- Encryption: Sensitive cookie data is encrypted
- Secure Transmission: Cookies are transmitted over secure connections
- Access Controls: Limited access to cookie data within our organization
- Regular Audits: Periodic security reviews of our cookie practices
Contact Information
If you have questions or concerns about our use of cookies, please contact us:
Email: privacy@worksight.com
Address: WorkSight Privacy Team, 123 Innovation Drive, San Francisco, CA 94105, USA
Phone: +1 (555) 123-4567
For EU residents, you can also contact our Data Protection Officer:
Email: dpo@worksight.com
Regulatory Information
Compliance
This Cookie Policy is designed to comply with:
- EU General Data Protection Regulation (GDPR)
- EU ePrivacy Directive (Cookie Law)
- California Consumer Privacy Act (CCPA)
- Canada Personal Information Protection and Electronic Documents Act (PIPEDA)
Supervisory Authorities
If you're not satisfied with our response to your cookie-related concerns, you can contact:
- EU: Your local data protection authority
- UK: Information Commissioner's Office (ICO)
- California: California Attorney General's Office
- Canada: Office of the Privacy Commissioner of Canada
Technical Information
Cookie Storage
- Browser Storage: Cookies are stored in your web browser
- Local Storage: Some data may be stored in HTML5 local storage
- Session Storage: Temporary data stored for the duration of your session
Cookie Transmission
- HTTP Headers: Cookies are sent in HTTP request headers
- HTTPS Encryption: All cookie transmission is encrypted when using HTTPS
- Domain Restrictions: Cookies are limited to specific domains and paths
Cookie Attributes
We use appropriate cookie attributes for security:
- Secure: Cookies only sent over HTTPS connections
- HttpOnly: Cookies not accessible via JavaScript (where appropriate)
- SameSite: Protection against cross-site request forgery
This Cookie Policy is part of our Terms of Service and should be read in conjunction with our Privacy Policy. By using our Service, you acknowledge that you have read and understood this Cookie Policy.